All Clio accounts have to ability to add an additional layer of protection by enabling a powerful security feature known as Two-Factor Authentication. Two-Factor Authentication protects your user account by requiring users enter an additional credentials when logging into Clio. This is especially valuable if your Clio account is used away from the office.
Why enable Two-Factor Authentication?
Two-Factor Authentication drastically reduces the likelihood of a third party being able to gain access your Clio account. Why? In order to gain access to your Clio account a user requires access to an approved email address in addition to your Clio username and password. If the user does not have any of the 3 requirements access is not granted
Sounds great! how do I turn it on?
First things first – you need to be an account administrator. If you do not see the option to enable Two-Factor Authentication please check with your account owner.
Simply select choose Settings from the dropdown menu next to the global search and go to the option “Two-Factor Authentication Setup”
First Enable Two-Factor Authentication.
There are 2 options for sensitivity. Please select the one appropriate to your needs.
Clio will require a unique authentication code with each login
Clio will only ask when a new IP address is detected. This would allow a user to use Clio without the additional prompting while in the office, but enforce the higher standard when working from home or traveling
Each user will need to determine their own delivery method. All users will be required to turn on Two-Factor Authentication and will be given the opportunity to select additional emails accounts.
To set the delivery Method goto settings by clicking on your name, and browse to “Two-Factor Delivery Methods:”
Click “Edit” and enable delivery.
For additional information on Two Factor Authentication and to access other support resources:
Please review – https://support.goclio.com/entries/424590-Two-Factor-Authentication
Call us at 888 858 2546 x2 or
Submit a ticket by emailing email@example.com