October 16th, 2012 by Gwynne Monahan
It happens. Something hiccups, causing Outlook to stop working. And sometimes that means Clio Sync for Outlook stops syncing contacts, tasks or calendar entries. Don’t panic. Do this: reset Clio Sync for Outlook.
It is important to note that doing so will completely remove your Clio Sync configuration information. After resetting you will have to re-configure Clio Sync.
To reset Clio Sync for Outlook, do the following:
- Run Clio Sync Setup: Start Menu > All Programs > Clio Sync > Clio Sync Setup
- Open Configuration File Location
- Delete Configuration Files
- Reconfigure Clio Sync
- Run Clio Sync
To learn more, check out our Resetting Clio Sync for Outlook support article.
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