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Archive for January, 2012

January 30, 2012

Cloud-Based Legal Management Platform Clio Raises $6 Million in Series B Funding

NEW YORK, NY and VANCOUVER, BC – January 30, 2012 – Clio, the leader in cloud-based management tools for the legal industry, announced today at LegalTech New York that it has raised $6 million in its Series B round of financing. The funding was led by Acton Capital Partners, a Munich-based growth equity investor; existing investors, including Point Nine Capital, also participated in the round.

“The legal space is ripe for disruption,” said Boris Wertz, Acton’s Vancouver- based Venture Partner and a new member of Clio’s Board of Directors. “Although this industry has traditionally been regarded as slow to adopt technological changes, recent investments show it’s now ready to benefit from technological innovations like cloud computing. We believe that Clio can take advantage of this tremendous opportunity by implementing their vision of moving the legal industry to the cloud.”

According to the American Bar Association, more than 80 percent of the law firm market is made up of solo practitioners or small firms. “With few support staff and no IT departments, these professionals are often overwhelmed by the administrative side of their business,” said Clio Founder and CEO Jack Newton. “Clio is designed specifically for these lawyers. By moving their practice management to the cloud, we give these lawyers tools to manage their practices and build client relationships that are both more secure and more collaborative.”

Clio will use this new funding to extend its product leadership position, aggressively developing new functionalities and supporting its growing customer base. In addition, the company aims to expand its footprint beyond the U.S. (which currently represents 95% of Clio’s sales) into other markets including Europe, Canada and Australia.

“Clio has seen incredible growth since our launch nearly four years ago because legal professionals have recognized that, through the cloud, we can deliver unprecedented levels of mobility, security and efficiency to their practices,” said Newton. “We look forward to using this latest financing to deliver a broad range of exciting new features to our users while continuing to deliver the world-class support they have come to expect.”

About Clio

Clio is a comprehensive web-based practice management product specifically designed for solo practitioners and small-to-medium-sized law firms. Clio can be accessed using PCs and Macs as well as mobile devices including iPhone, iPad and other mobile devices.

Secure and easy-to-use, Clio provides case/matter management, time tracking, billing/reporting, client contact and document management, task scheduling, trust accounting, and detailed reporting. In addition, Clio includes Clio Connect, a secure portal for exchanging information and collaborating with clients, and Clio Express, an offline time capture application.

Clio is based in Vancouver, B.C., and was founded by Jack Newton and Rian Gauvreau in 2007. Visit www.goclio.com, e-mail info@goclio.com, call 1-888-858-CLIO or follow on Twitter @goclio.

About Acton Capital Partners

Acton Capital Partners is an independent, partner-led growth equity investor in the internet and mobile communications sector. The investment focus of Acton’s Heureka Growth Fund, established in 2008, is consumer-oriented business models in media, e-commerce and online marketplaces. The Heureka Growth Fund’s current portfolio includes companies such as Glasses Direct, mytheresa.com and Yatego. The Acton team has also managed the corporate venture capital company of Hubert Burda Media, one of the leading German media groups. Investment success stories include AbeBooks, Etsy, Indochino and zooplus. More information is available at www.actoncapital.com.

About Point Nine Capital
Point Nine Capital, “The Angel VC”, is an early-stage venture capital firm based in Berlin, Germany. Point Nine Capital was launched in June 2011, when Team Europe announced that it would team up with serial entrepreneur and angel investor Christoph Janz to expand its investment activities and give them a new dedicated name. The fund, in operation as TEV Fund since end of 2009, has invested in more than eighteen companies such as Cibando, myGengo, SponsorPay, StyleSeat, Unbounce and has a special focus on SaaS, lead generation, eCommerce and mobile startups. More information is available at www.pointninecap.com.

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January 26, 2012

#cliotraining Tip: Take a Step Towards #paperless and Have Clients Pay Bills via Clio Connect

While paperless may seem like a misnomer, many of us still strive to eliminate as much paper as possible. An easy way to do that is by sending bills electronically instead of through the mail. A problem, though, is that clients often print the bill and send it, and payment, by mail. With our secure client portal Clio Connect, your clients can pay electronically.

You need a PayPal, LawPay or LawCharge account, and can easily connect it to your Clio account.

Once you’ve set that up, and you share the Bill with the client via Clio Connect, a “Pay Now” button appears at the bottom of the Bill:

So instead of printing the Bill, writing a check and popping it in the mail, your client can just click the “Pay Now” button. Your client will be redirected to whichever payment service you setup (PayPal, LawCharge or LawPay) and can thus pay the Bill electronically.

Not only does this help achieve a paperless office, but it also eliminates the need to play phone or email tag on whether or not the “check is in the mail.”

Learn more about what your clients can do with a shared Bill, and more about Clio Connect on our Support site.

Got a tip to share? Let us know. We’d love to hear them!

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January 26, 2012

Jack Speaking: The Hottest Trends in Legal Technology – What You Need to Know about Technology in Your Practice #NYSBA

Jack Newton, co-founder and president of Clio, is part of a panel discussion about what you need to know about legal technology in your practice. He will be talking about the ethics of cloud computing.

The panel also includes Anastasia V. Boyko of Practical Law Company, Inc., and Suzanne D. Scanlon of Berger Legal. The panel will give an overview of practice matters including:

  • Out-sourcing
  • Knowledge management
  • Legal research
  • Virtual law practice
  • Cloud computing

The panelists will also explore ethical considerations, security concerns, accessibility issues, information sharing, billing considerations, overhead and competitive advantages.

It’s the first panel of a three-panel series on Technology in Your Practice: Trends, Tools and Ethics Rules being put on by the New York State Bar Association Law Practice Management Committee and co-sponsored by the Committees on Attorney Professionalism, Electronic Communications and Lawyer Assistance Meeting.

The meeting takes place today, starting at 1pm in the Murray Hill Suite B, 2nd Floor of the Hilton New York.

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January 25, 2012

Social Media in the Legal Sector: More Evolution Ahead?

Two things popped out first thing this morning.

First, over on Google+, Misty Sheffield posted a link from Allison Shield’s newsletter to an interesting white paper/infographic from Lexis Nexis on social media use in the legal sector. It starts with Fortune 500 companies social media use as a benchmark, and then breaks down its legal sector survey data. Second, over on Small Firm Innovation, Nicole Black asks if Twitter really enables lawyers to improve their craft.

Judging from the survey stats, Twitter ranks a distant third for both “Law firms using social media in 2011″ and “Individual attorneys using social media for professional purposes in 2011.” Twitter sits at 7% and 6% respectively, compared to LinkedIn, which sits at 37% for law firms and 62% for individual attorneys. That isn’t too surprising since LinkedIn is a sizable networking platform that the survey shows is useful in finding and vetting outside counsel.

Twitter remains in the top three social media services law firms, of all sizes, plan to use in their marketing programs, according to the survey. Seeing as you can hook Twitter to blogs and LinkedIn profiles, the other two main social media services cited for use in marketing programs, this again is not surprising. What is interesting, though, is how law firms plan to measure the success of social media programs. The overall answer is increased web traffic, but if you look at law firms with 1-5 attorneys, the main measurement is lead generation.

Lead generation is often done through networking. And networking, as Black points out in her post, is not the same as “honing your craft.”

But as social media continues to evolve, from a “fad” to a marketing necessity, will it one day, too, become a way for lawyers to hone their craft? As Kevin O’Keefe points out in his post, “Twitter is a gift that keeps on giving when it comes to learning, camaraderie, and growing your network — all roads that lead to you being a better lawyer.”

Perhaps social media in the legal sector has more evolution ahead.

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January 24, 2012

Digging into Survey: Cloud-Based Applications #cloudcomputing

Last week, we took a closer look at desktop applications being used in law offices. This week, we’re taking a closer look at cloud-based applications. Here are the responses from 2010:

  • Basecamp (5.95%)
  • Clio (9.73%)
  • Freshbooks (2.16%)
  • Google Apps (30.45%)
  • HoudiniEsq (1.26%)
  • Rocket Matter (4.5%)
  • QuickBooks Online (7.39%)
  • Other (38.56%)

Cloud-based applications weren’t quite the popular options we seem to think of them today. Granted, we don’t know what counts as “Other” but you’ll notice a number of applications missing. Applications that seemed to be all the rage in 2011 at conferences and on blogs. So here’s the list from 2011:

  • iCloud (15.18%)
  • Box.net (now just Box) (4.34%)
  • Dropbox (26.28%)
  • Basecamp (1.30%)
  • Clio (21.94%)
  • Freshbooks (0.95%)
  • Google Apps (15.78%)
  • HoudiniEsq (0.26%)
  • Rocket Matter (1.21%)
  • Microsoft Office 365 (0.95%)
  • QuickBooks Online (3.73%)
  • Xero (0.17%)
  • Other (7.89%)

The obvious thing is the growth of the list. Eight were given in 2010. 2011 saw that blossom into 14. There are still some usual suspects, like Basecamp, Google Apps and Freshbooks. Usage of all three fell in 2011, though, which is interesting. Perhaps the introduction and apparent quick adoption of Dropbox, and to a lesser extent Box, has done away with the need for collaboration and document sharing via Google Apps and Basecamp.

Cloud-based accounting applications seems to be a growing trend as well. QuickBooks Online snagged a larger share of respondents than Freshbooks, with Xero making an introduction.

And while it isn’t surprising that Dropbox is the clear winner, it is interesting that iCloud is already being used in law offices. More so than Box, which is interesting. iCloud hasn’t been around for very long, but it seems clear lawyers are finding it beneficial.

As cloud-based applications continue to mature and proliferate, it will be very interesting to see what happens in 2012. Will Dropbox remain the dominant cloud-based application and further push out Google Apps and Basecamp, or will there be more even distribution?

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January 19, 2012

#cliotraining Tip: Chrometa Redux

Back in July 2011, we posted a #cliotraining Tip on Chrometa. It seems to have flown under the radar, and seeing a fair amount of discussion on time tracking tools, we thought we’d revisit it.

To review: Chrometa is a downloadable application that runs in the background. So when you open or compose an email, draft a document, answer phones, conduct meetings or anything else you do throughout the day, Chrometa automatically tracks time spent on each. In other words, no need to use timers, spreadsheets or sticky notes to track your time.

Chrometa offers a free 30-day trial, and has three packages: Basic, Premium and Ultimate.

If you already use Chrometa and Clio, first check to see that Chrometa “Projects” are named the same as your Clio “Matters.” Then follow these steps from Chrometa to export your data:

  1. Log into Chrometa.
  2. Go to Account –> Integrations.
  3. Check the box under “Enable Clio CSV Export.”
  4. Click “Update” to save the change.
  5. Categorize and annotate your Chrometa time entries using the Summary and/or Timestamps tab.
  6. Create a new invoice from these entries (via Chrometa’s new Invoices tab).
  7. Locate this invoice in your Invoices List.
  8. Select the “Actions” menu drop down on the right.
  9. Select “Export To Clio.”

A CSV file is created and downloaded in your browser.

Now that you have all your captured time from Chrometa in a CSV file, you can easily import the file into Clio:

  1. Log into Clio.
  2. Go to https://app.goclio.com/imports
  3. Click “Add.”
  4. Choose “Activities from CSV” from the Import drop down menu.
  5. Click “Choose File” and search for the Chrometa CSV.
  6. Click “Upload File.”

Now your time has been imported into Clio!

Got a tip to share? Let us know. We’d love to hear them!

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January 17, 2012

Digging into Survey: Evernote, OpenOffice and Other Desktop Apps

Despite the prevalence of cloud computing applications, there are still apps that reside on the desktop, though quite a few now sync with their cloud computing counterparts. Here’s the list from 2010:

  • Billings (5.11%)
  • Daylite (4.8%)
  • iWork (18.89%)
  • Lawstream (0.94%)
  • Microsoft Office (37.06%)
  • OpenOffice (5.95%)
  • Parallels (11.27%)
  • VMWare Fusion (7.31%)
  • Other (8.66%)

The big winner was, predictably, Microsoft Office. It remains the word processor work horse of the legal profession. iWork ran a close second, Parallels squeaked by for third and all but Lawstream fighting for what’s left. Not too suprising.

Fast forward one year, to 2011:

  • Billings (3.78%)
  • Evernote (14.08%)
  • Daylite (2.10%)
  • iWork (14.92%)
  • Lawstream (0.53%)
  • Microsoft Office (37.61%)
  • OpenOffice (7.04%)
  • Parallels (9.03%)
  • VMWare Fusion (4.94%)
  • Other (5.99%)

Microsoft Office still dominates. Again, not surprising. What is surprising is that use of most of the others went down while OpenOffice use went up, and Evernote entered the picture.

Evernote has grown in popularity among lawyers, and though most of us think of it primarily as a web-based or cloud computing application, its desktop application clearly has made an impression. Jay Fleischman wrote a blog post on nine productivity tips for lawyers who use Evernote, Tom Mighell wrote using Evernote as part of research workflow and there is even an ebook out: Evernote for Lawyers: A Guide to Getting Organized & Increasing Productivity.

The increase in the use of OpenOffice is also notable. Open source applications grabbed some attention in 2011, even warranting a session at ABA TECHSHOW: The Open Source Law Firm. It remains to be seen if open source applications take root and expand in law practices in 2012.

Next week we’ll take a look at cloud-based application survey results.

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January 12, 2012

#cliotraining Tip: Time Tab in the Matter Card as Billing Chronology

This week’s tip comes from Clio Customer Support Specialist Steve McCauley.

Billing is a big part of any law practice. The typical way to send invoices and check on Billing History through the Bills tab, but sometimes you want to a Matter-specific Invoice, or Matter-specific Billing History. Here’s a quick way to do that:

  • Go to the Matters tab.
  • Click on the Matter you want to open the Matter Card.
  • From the Matter Card, click the Time tab.

Links to billed Invoices are automatically created when Time entries are billed, and they appear under the Time tab for easy reference. So the Time tab of a specific Matter also becomes a Billing chronology. You can see what was billed when, and clicking on the link takes you to the Invoice itself.

Checking the Time tab in the Matter Card thus saves you having to go to Bills and look under Billing History.

Got a tip to share? Let us know. We’d love to hear them!

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January 11, 2012

Digging into Survey: Student PC v Mac Usage Revisited

Last week were were exhibiting at Association of American Law Schools annual conference, and we noticed quite a few iPhone and iPad users. Going back to 2010′s Macs in Law Offices Survey, we learned that more than half of law students use Macs instead of PCs and planned to use Macs in their office when they graduated. The exact figure, in 2010, was 63.41%. In 2011, that number jumped to 76.47%.

In 2010, we noted this to be surprising due to the fact that most law schools partner with third parties to administer exams, which usually requires a Windows-based machines running Internet Explorer. So we offered an interpretation, mainly brand recognition and loyalty:

Law students fresh from undergrad may still use their Macs, and thus take them with to law school. Doing so may introduce non-Mac law students to Mac computers, and the ease of use they might already associate with iPhones, iPads and iPods.

This year, the reason for the jump isn’t clear, but we’re willing to bet it has to do with the ubiquitous iPhone and, perhaps more importantly, the release of the iPad2. There’s no denying the iPad has been a boon to educators and students alike, and that it’s gradually been adopted by the legal profession. From going paperless for depositions, to using it in meetings to Tablet Legal, a blog devoted to all things iPad and lawyerly, the iPad is proving to be a valuable, useful tool for lawyers. So it stands to reason that law students would also find it useful and valuable, which may account for the rise in those looking to use Macs in their offices when they graduate.

There are certainly other factors at work, so what do you think?

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January 9, 2012

#GoneClio Beate Weiss-Krull

Meet Beate Weiss-Krull, a general practitioner based in Portland, Oregon. A German native, she is fluent in both German and English.

Tell us a little bit about your practice.

I started my own firm in 2006. I do estate planning, advise small businesses and do consultations in German. There is a large German population in Portland, Oregon. I also represent clients in Germany, and go to Germany one or two times a year.

That’s interesting. How does the international aspect work?

Clio makes it possible to communicate with clients in Germany.

Nice. Did you use anything before Clio?

I first used a regular paper file to keep my time, and then I changed to Quickbooks. I put time in Quickbooks and ran billing through Quickbooks. It was more time consuming than now, and I’m just so amazed. For example, in Germany, I had a client say “hey we did this thing last year” and I just had it on Clio and I was able to just look at it and tell them what we did. I was just amazed.

For estate planning, though, not so thrilled about being on a virtual environment. It’s no problem having the questionnaire but some worry about information on the web. For those clients, I have a paper file, but that’s a client management/education thing. What if the house burns down? What if someone breaks in? Privacy laws are very tight in Germany, too.

What made you decide on Clio?

I was on Twitter, and for me I knew had to do something. Billing at the end of the month stressed me out. Saw chatter about Rocket Matter, saw chatter about Clio, talked to Bev at the Oregon State Bar, looked a little bit more.

What sold me was the Clio Connect feature. I just really liked it, and I’m partial to yellow and red. Sunny and cheery. The Clio Connect feature, though, “wow that is just the coolest thing ever.”

What problems did Clio help your firm solve?

Billing. Love that the billing is all integrated. Thing I don’t like is interface with Quickbooks. Done all my billing but haven’t done the transition to Quickbooks. Quickbooks is still a continuing issue for me. Would like to see something more intuitive.

Will make a note of that. So, what did you find to be Clio’s most valuable feature?

I like the integration of trust accounting and billing. Best thing since sliced bread. Integration, tied to Matter. Email to Matter. Bill it to the Matter. No extra steps. I can receive payments against the clients, take it out of trust. I’m really just a fan. Using Clio is the best thing I could’ve done for my practice.

One thing I would like to see, maybe just have a “help” thing, how to make a password secure, link it to a password generator. Then everyone will be a lot safer.

Will make a note of that as well. What benefits have you realized from Clio that you didn’t anticipate?

I didn’t anticipate the whole Matter would be filed virtually. I would not have imagined it’s that user-friendly and intuitive either. I never figured out how paperless law practice would be until I used Clio. I didn’t think it’d be as comprehensive, and thought I’d still have to keep paper files. The administrative time that is gone now is just unbelievable.

Have Clio & “the Cloud” changed the way you practice law? If so, how?

It allows me to serve more clients than before because I have more time to manager more Matters. Virtual assistants to hire on an hourly basis on the side would be great.

How did you find the process of getting up and running with Clio?

Very easy. Nothing memorable or stood out as a pain. Just quick, easy. No issue. Just easy. To be honest, I don’t really remember it. There it was, free trial, had a Matter with a client to try it out and it was just awesome. Just started from Point X and from Point X on it worked.

How has Clio improved your firm and the service you offer your clients?

It’s amazing. It’s just great. Much quicker. I don’t have to figure out how I’m going to send email in a safe way. I can upload documents to the assistant at my office, she just logs into Clio and downloads and that’s that. I just connect, upload and there it is.

Have you had any experiences with Clio’s support team?

Yeah, I had a couple of questions before. Then I had help and that was good.

Would you recommend Clio to your colleagues?

I have on numerous occasions.

Mac or PC?

I upgraded to a MacBook Pro from a Toshiba. Don’t know how I ever worked with “Mr. Toshiba.”

Nice. Anything else you’d like to add?

I’m German and I will tell you the truth at all times. I’ve been very happy and very pleased with Clio.

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