May 26th, 2010 by Rian Gauvreau
We’re excited to announce the launch of our completely revised Clio help and support site available at support.goclio.com. As a part of our continued effort to build an intuitive and accessible support system, we’ve dispensed with the old FAQ-style list of exclusively text-based help articles, and have worked to produce a much more rich and informative support site, complete with helpful walk-throughs, short tutorial videos, and detailed instructions for performing virtually any task in Clio. The new site also serves as an additional channel for users to access the Clio Support Team, and monitor the status of both current and past support inquiries. Whether a new subscriber, or a seasoned Clio veteran, we’re confident all users will find the new site to be a significant improvement over its predecessor, and a valuable educational resource that helps everyone ensure they’re getting the most out of Clio.
In addition to the new support site, we’ll be further augmenting our training resources with regularly scheduled webinars to focus on tips & tricks for using Clio, along with some of the more advanced concepts not covered in the weekly product overview webinar. We invite everyone to submit requests for advanced training topics to firstname.lastname@example.org.