May 15th, 2009 by The Clio Team
Of particular note is the substantial increase in the number of respondents using Software-as-a-Service. 16% of respondents indicated they have used a Software-as-a-Service application, compared with just 13% in the 2008 survey (a 23% increase).
Adoption of Software-as-a-Service among solos was especially strong, with 22% of solo respondents reporting usage of SaaS applications, an increase of over 57% over 2008′s 14% usage rate.
Other highlights from the 2009 ABA Legal Technology Survey:
- Metadata removal software is available at nearly half of respondents’ firms (46%). Large firm respondents report the highest availability (86%), with solo respondents (27%) and respondents from firms of 2-9 attorneys (31%) reporting the least availability. The brands most commonly listed were Adobe Acrobat (46%), Workshare Protect (18%), and Payne’s Metadata Assistant (14%).
- The percentage of solo respondents reporting that laptops are their primary computers decreased to 26% this year from 38% in the 2008 survey, returning to the percentage in 2007 (26%).
- Seventy-seven percent of respondents report the availability of Smartphones/BlackBerrys at their firms. Of respondents that provided brand names, the BlackBerry/RIM (64%) was cited most often followed by the iPhone at 14% then the Palm Treo (13% in 2009, down from 21% in 2008). Despite increased iPhone interest, only four percent report Mac OS as the operating system on their primary computer, roughly equivalent with 3% in the 2008.
- Windows XP is still the most frequently reported operating system for respondents’ primary computers, with nearly three-fourths of respondents (74%) indicating its use. This slight decrease reflects a similar increase in reports of Vista as the operating system on respondents’ primary computers, up to 9% from 4% in 2008).
- Overall, forty-seven percent of respondents report that online storage is available at their firms, equal to 47% in the 2008 survey but for solo respondents online storage availability increased to 48% from 34% in the 2008 survey.
- Sixteen percent of respondents report having used a web-based software or service solution/Software as a Service (SaaS), compared with 13% who reported using an online service provider in the 2008 survey. The largest increase was seen amongst solos with twenty-two percent of solo respondents (up from 14% in the 2008 survey) reporting its use.
The findings of the six volume ABA Legal Technology Survey will be published serially; Technology Basics (formerly Baseline and Budgets) (May), Law Office Technology (May), Litigation and Courtroom Technology (June), Web and Communication Technology (June), Online Research (July) and Mobile Lawyers (July).