The Need for (Site) Speed

One of the most important factors in user satisfaction with a web application is speed. Google observed, for example, that search usage dropped when it introduces a delay as small as 100ms in returning search results. Amazon.com reports that every 100ms of latency on its website cost it 1% of profit – and for a multi-billion-dollar company, that amounts to a real number. The cloud computing industry has been pushing aggressively on making web applications faster than ever.

Several key developments in cloud computing technologies have allowed web applications to respond to user interactions faster:

Here at Clio we’ve focused on making Clio faster than ever. We have instrumented Clio so that every page load and every database query is benchmarked, and over the past month we’ve been focusing on re-tooling Clio to improve overall page loads. Last week we rolled out the first of these updates, and the graph below reflects the results of those efforts:

benchmarks

As you can see, the average response time for Clio dropped from about 240ms to about 100ms – almost a 2.5X improvement. As Clio continues to grow we’ll focus on ensuring we deliver the fastest – and most satisfying – user experience possible.